Shipping policy
Shipping Policy
Thank you for shopping with Archived Grails.
Order Processing & Delivery
All orders are processed, packed, and delivered within 3–5 business days after payment has been confirmed.
Please note that delivery times may vary slightly during peak seasons, public holidays, or due to courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking number so you can track your parcel.
Incorrect Shipping Information
Please ensure your delivery address is correct before placing your order. Archived Grails is not responsible for delays or additional charges caused by incorrect or incomplete shipping information.
Delays
Although we strive to deliver every order within the stated timeframe, unforeseen courier delays may occasionally occur. If your order is significantly delayed, please contact our support team and we'll be happy to assist.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team.